Weihai Bus Intelligent Dispatching System Trial Operation

Weihai City Public Transport Intelligent Dispatching System has begun trial operation on 14th and 47th bus lines recently and it is expected that full coverage of bus lines will be achieved in the second half of the year. As the "brain" of intelligent public transportation systems, what role does the intelligent dispatch system have in the end? On April 25th, the reporter went into the Weihai Bus Group Intelligent Dispatching Center to find out.

First, monitoring and scheduling: buses will no longer "serial car"

At 3 o'clock in the afternoon on April 25th, when the reporter came to the information center of Weihai Bus Group, the staff members were observing the operation of Bus No. 14. Through the “monitoring and dispatching system” on the computer screen, the reporter saw that a string of numbers was flashing between “City Standing” and “Wan Tsui House Park”. The staff explained that the number represents a bus No. 14 and that the bus is currently on the way from the municipal government site to the Wan Tsui Building Park site.

The person in charge of the operation department of Weihai Bus Group introduced that the dispatch center is the “brain” of the intelligent public transportation system, which can monitor the running speed and position of the bus in real time and conduct overall dispatch of the bus. Intelligent bus dispatching system is divided into two parts: monitoring dispatching system and video system. Among them, the function of monitoring and dispatching system is more powerful.

"Looking at the two 14-bus buses are somewhat close and there is a possibility of 'serial trains'." Ten minutes later, the staff found abnormalities while observing the bus operation diagram of the 47 bus, which was close to the site of the Innovation Building. At the time, the two 47 buses were very close. Immediately afterwards, the staff reminded the rear driver by voice, "This bus is too close to the previous car, please slow down as appropriate." Soon, the two cars pulled apart. The person in charge of the Operation and Services Department explained that "string car" means that more than two buses are present at a bus stop at the same time, which is likely to cause the vehicle to run empty.

With the monitoring and dispatching system, the dispatcher can get a real-time understanding of the bus operating status through the large screen of the dispatch center, and real-timely monitor the information such as the specific operating position, running trajectory, traveling speed, and direction of all the controlled buses. When accidents occur, such as "serial trains" or "large gaps," the intelligent dispatching system will conduct scheduling operations in time to rationally deploy vehicles, thereby effectively improving bus operation efficiency and service quality. If the bus is speeding, the monitoring and dispatching system will also alert the driver and dispatcher.

In addition, the monitoring and dispatching system is responsible for scheduling bus drivers, in addition to scheduling the vehicles.

2. Video Surveillance: Dissolving Disputes

Another subsystem of the intelligent dispatching system is the video system. With this system, Weihai Bus Group is more convenient to strengthen the management of bus drivers. At the same time, the video system also provides the most favorable evidence for disputes on some buses. .

"Every car has 4 surveillance cameras, including the front of the car, the car, the rear of the car and the outside of the front car to monitor the status of the bus in real time." The dispatcher introduced the reporter through the outside of the front of a bus. The video captured by the camera shows that the passengers are getting on the train in an orderly manner. The dispatcher stated that setting this camera is to prevent the driver from showing off the passengers.

According to the person in charge of the operation department, at the beginning of April, they received a passenger complaint that the driver's service attitude was not good. The passenger took a child on the 14th bus that day and the children ran back and forth on the bus. According to the regulations, passengers should watch their children shut down to prevent sudden braking or other conditions while driving. “We later retrieved the video at the time and found that the driver had already persuaded the passengers. The passengers did not listen and the other passenger could not stand by. When the passengers were reminded again, there was an argument between the two passengers.” The company then complained to the passengers to go to the information center and watched the video at the time. The other party would not say anything more.

Because there is a video system that is "clear and accurate," the staff of the Public Transport Group need not listen to unilateral words when dealing with passenger disputes. The video information can provide evidence for mediating ride disputes and anti-theft incidents, and better protect the interests of passengers. .

In addition, through the video system, public corporations can better monitor irregular behaviors such as chatting and smoking while driving.

Third, smart terminals: Do not allow foreign passengers to the wrong station

When many citizens take the newly-replaced bus, they will find that the vehicle is reported to be fully automatic, which benefits from the smart terminal system. With the end system. The intelligent dispatch system can obtain enough information to ensure the normal operation of the system.

It is understood that the updated buses since last year are basically equipped with electronic displays at the top of the cab. The display screen is an intelligent vehicle-mounted terminal installed in the vehicle and has functions such as satellite positioning, automatic station reporting, onboard monitoring, and intelligent dispatch. "Automatic reporting stations are more practical for those outsiders and senior citizens who use public buses in Weihai. They can basically guarantee that they will not be at the wrong station." The relevant person in charge of the operation department of the Municipal Public Transport Group explained that the automatic reporting function not only benefits passengers, but also saves The amount of work for bus drivers makes them more focused on driving.

According to the relevant person in charge of the Weihai Bus Group, the bus-mounted intelligent terminal will feedback the vehicle operation status to the dispatch center in real time, and the terminal's in-vehicle monitoring system can monitor the condition of the vehicle in real time.