Custom-made furniture was sent by an extra 200 yuan from the contracted merchants and was still being claimed after thinking about it
Yao Chengguang said that in May of this year , he and his fiancé went to " Caidian Yuexu Furniture City " to order a set of Western-style furniture worth 7100 yuan for wedding furniture. He paid a deposit on the spot, and the two sides agreed to deliver it to the house 15 days later. But the furniture was not delivered after 15 days. He called to urge the merchant to send another piece of furniture . He refused on the spot and demanded compensation from the merchant, but the delivery staff dropped the deposit and left. In desperation, he bought another set of furniture for emergency marriage.
Industrial and commercial personnel went to the furniture city to investigate, and the merchant said that because the supplier factory master changed jobs, he could not make the furniture ordered by Mr. Yao in a short time, so he had to replace it with a similar style, and the price was more than 200 yuan higher than the furniture ordered . Unexpectedly, the merchant rejected the consumer ’s claim for compensation as unreasonable.
Industry and commerce personnel believe that due to the failure of the operators to fulfill their promises, Mr. Yao has caused certain economic and spiritual losses. After mediation, the merchant agreed to apologize to Mr. Yao and give away a folding sofa bed worth 1,200 yuan.
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